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-   -   2011 Camaro 20k miles misfiring (https://camaroforums.com/forum/2010-general-34/2011-camaro-20k-miles-misfiring-72273/)

camaro2011 Nov 1, 2012 06:34 PM

2011 Camaro 20k miles misfiring
 
I have a 2011 camaro I drove it new off the lot and have put around 20k miles on it (highway). Last Friday I had the oil changed, picked it up from the dealer drove home and parked it. Saturday morning got in and started it up (or tried) it would misfire and die. Check engine light was flashing so I turned it off and called a friend he came over an checked the code. It showed cylinder 5 misfiring. I called the dealer on Monday they came and picked it up and "fixed" it. Returned it within just a couple of hours. They blamed bad gas and carbon build up on the exhaust. Has anyone else had a similar or same problem? I am concerned they just cleared the codes and sent it on.

Chevrolet Customer Service Nov 16, 2012 12:32 PM


Originally Posted by camaro2011 (Post 649898)
I have a 2011 camaro I drove it new off the lot and have put around 20k miles on it (highway). Last Friday I had the oil changed, picked it up from the dealer drove home and parked it. Saturday morning got in and started it up (or tried) it would misfire and die. Check engine light was flashing so I turned it off and called a friend he came over an checked the code. It showed cylinder 5 misfiring. I called the dealer on Monday they came and picked it up and "fixed" it. Returned it within just a couple of hours. They blamed bad gas and carbon build up on the exhaust. Has anyone else had a similar or same problem? I am concerned they just cleared the codes and sent it on.

I can look into this if you would like! We certainly apologize for your frustrations. I will just need your first and last name, address, phone number, VIN, mileage and involved dealership name.

I look forward to your reply in a PM.

Brandon
Chevrolet Customer Service

camaro2011 Nov 23, 2012 07:40 PM

I can not pm you but if you would email me at rentals2012@aol.com ; that would be wonderful if you would look into it. I look forward to talking with you!

gettirdun Dec 23, 2012 04:15 AM


Originally Posted by Chevrolet Customer Service (Post 651755)
I can look into this if you would like! We certainly apologize for your frustrations. I will just need your first and last name, address, phone number, VIN, mileage and involved dealership name.

I look forward to your reply in a PM.

Brandon
Chevrolet Customer Service

Is that cool customer service or what..great:icon_toast:

Chevrolet Customer Service Dec 24, 2012 07:32 AM


Originally Posted by gettirdun (Post 655657)
Is that cool customer service or what..great:icon_toast:

Thank you for the shout out! If you have any questions, please feel to PM me.

Brandon
Chevrolet Customer Service

RPDRed6 Feb 4, 2013 11:41 AM

That's awesome that automakers are using forums to interact with their owners

lee1 Oct 24, 2018 12:52 PM

r u sure they didnt say carbon build up at intake? every 10 to 15k its good idea to open the throttle flap and spray a full can of carb clean inside and out. bet thats what they did.


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