2014 Camaro 2LS noise problems
#11
Thanks for your update,
The dealer must be able to duplicate the condition in order to proceed with a repair plan. Unfortunately they cannot replace parts that are operating as designed during their diagnostic examination. I can document that you're experiencing this concern and we'll do everything we can on our end to help if this should become frequently occurring, or otherwise escalates. Another option would be to seek a second dealer for a fresh diagnosis as well. You're more than welcome to contact me privately if you'd to continue the conversation.
Kindly,
William R.
Chevrolet Customer Care
The dealer must be able to duplicate the condition in order to proceed with a repair plan. Unfortunately they cannot replace parts that are operating as designed during their diagnostic examination. I can document that you're experiencing this concern and we'll do everything we can on our end to help if this should become frequently occurring, or otherwise escalates. Another option would be to seek a second dealer for a fresh diagnosis as well. You're more than welcome to contact me privately if you'd to continue the conversation.
Kindly,
William R.
Chevrolet Customer Care
#12
Well, I understand that they can't replicate the sound in their shop, and I don't expect them to. BUT, they did not even make the effort to put up the car and see if there is something stuck in the wheels or somewhere else in the car and that is what actually made me mad, the fact that they did not lift a finger to try to figure it out. My father is coming in a week to visit me, he is a mechanic so I'll take him with me and go there again cause I think they treat you different if they see you don't know a ton about their work. If the 2nd attempt fails I'll contact you via pm. Thank you though.
William R.
Chevrolet Customer Care
#14
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